Privacy Policy

1. Introduction

SmartSMM ("we", "our" or "app") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use and protect information when you use our SmartSMM mobile application.

2. Information We Collect

We may collect the following types of information:

• Account data: email address, username at registration.
• Social media data: access tokens for connected accounts (Instagram, Telegram) to perform app functions.
• Usage data: activity statistics within the app to improve our service.
• Technical data: device type, OS version, device ID for analytics and support.
• Content: post texts and media files that you create or upload in the app.

3. How We Use Your Data

Collected data is used to:

• Provide and improve app features.
• Publish content on social media at your request.
• Generate AI content based on your preferences.
• Provide analytics and statistics.
• Technical support and notifications.
• Comply with legal requirements.

4. Data Storage

Your data is stored on secure servers. We retain data for the duration of your account and for 30 days after deletion. Social media access tokens are stored encrypted and deleted when the account is disconnected.

5. Third-Party Data Sharing

We do not sell or transfer your personal data to third parties, except for:

• Social media services (only for content publishing at your request).
• AI providers for content generation (data is transmitted anonymously).
• Cases required by the legislation of the Republic of Kazakhstan.

6. Data Security

We apply technical and organizational measures to protect your data: TLS/SSL encryption, data-at-rest encryption, regular security audits and restricted employee access to personal data.

7. Your Rights

Under applicable law, you have the right to:

• Request access to your data.
• Correct inaccurate data.
• Delete your data ("right to be forgotten").
• Restrict data processing.
• Data portability.

To exercise your rights, contact: support@smart-smm.kz

8. Cookies

The SmartSMM mobile app does not use cookies. Our website may use technical cookies for correct site functionality.

9. Children

SmartSMM is not intended for persons under 16 years of age. We do not intentionally collect data from children. If you learn that a child has provided us with data, contact us for deletion.

10. Policy Changes

We may update this Privacy Policy. We will notify you of changes through the app or by email 30 days before they take effect.

11. Contact

For privacy inquiries:

SmartSMM
Email: support@smart-smm.kz
Kazakhstan, Almaty